- Rapid brainstorm
- Employee empathy map
- Employee journey map
- Employee interviews
- Employee prompt
- Employee persona
- Employee survey
- Mindset shift
- Future desired state
- Create solutions that meet the needs of their people and in turn solve business problems.
- Incorporate a human-centred design approach.
- Create solutions that engage, impact and change the behaviours of the people they are designing for.
How detailed are the activity instructions?
The activity instructions are brief and simple to follow. We have used our magical instructional design powers to simplify the complex for you.
How long do the activities take?
The time to undertake activities ranges from 5 minutes to 2.5 hours.
Do you have to be a qualified human-centred design practitioner to successfully conduct the activities?
Nope! The instructions will help you conduct them successfully and have an impact.
What if we cannot gain access to our employees?
That’s ok. There are alternative approaches. For example, activities can be based on known knowledge, allowing you to empathise to a certain extent without jumping in and solving problems/creating change without considering them at all.
Parater, L., 2021. 10 quotes that will spark your design thinking - UNHCR Innovation. [online] UNHCR Innovation. Available at: <https://www.unhcr.org/innovation/10-tweetable-quotes-that-will-spark-your-design-thinking/> [Accessed 23 August 2021].