4 star rating


Gaye McKeon

Thanks for creating this practical program. It has provided a great overview of the HCD process. Look forward to using the tools provided in the Playbook.

Thanks for creating this practical program. It has provided a great overview of the HCD process. Look forward to using the tools provided in the Playbook.

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5 star rating

From an Aspiring ID

Santhapiya Bhikkhu

Thank you friends for sharing some of your insights into a learner-oriented approach to instructional design.

Thank you friends for sharing some of your insights into a learner-oriented approach to instructional design.

Read Less

This course is for instructional designers and learning and development practitioners. It will enable you to use the principles of Human-centred Design to create effective learning experiences and solve business problems.

This is the expansion pack for the HCD Playbook. Think of it like its older sibling with more knowledge and experience to share. It's structured like an online course.

What challenges will it help you overcome?

  • Design solutions that create high return on investment. 
  • Confidently know your worth and how you contribute to better results.
  • Master all that goes into creating better learning solutions immediately without spending the time to research blogs, books and videos.
  • Influence stakeholders and get their buy-in through effective communication, which demonstrates the value of your work and your solution.
  • Launch a solution that is contextual to the needs of your learners and your organisation/customer.
  • Launch a solution that makes a difference, changes behaviour and matches or exceeds expectations.

“Love getting practical info that just makes the light bulb in my head light up!”


“I can’t even begin to explain the value that HCD has added to me! I would not be where I am as an instructional designer without it! 🙌🏼🙌🏼🙌🏼”


“Well organized, delivered session. Loved it. Thank you.”


“Simple, easy to follow and all in one place. So excited to apply this! 🤩”


“Amazing presentation and great tips we can apply today!”


Ready to invest in your projects, your learners, your stakeholders and most importantly, yourself? You will not regret your professional development commitment to yourself.

Our team at Belvista Studios have each been involved in past projects that did not hit the mark.

Either feedback from users was poor or business goals were not being met.

We knew that there had to be a better way and when we discovered Human-centred Design, everything fell into place.

Once we started putting our users at the heart of our design, we realised that we were gaining a better understanding of the problems that we were solving.

This meant that we were focusing on solving the right problems, which was a game changer when it came to meeting business goals and improving employee performance.

Keeping our users front of mind through the processes that we took enabled us to design solutions that were tailored for the people completing them.

This resulted in users connecting with the solution and adjusting their behaviours in order to meet the project goals.

From our experience, we know that Human-centred Design works and this is why we use the approach for our projects.

We are inspired to share this approach with others in the industry, so that you too can experience the results that we do and ultimately meet your project goals.

Who is it for?

Instructional designers and eLearning developers who want to:

  • Create solutions that meet the needs of their users and in turn solve business problems.

  • Incorporate a Human-centred Design approach into their design process.

  • Create solutions that engage, impact and change the behaviours of the users they are designing for.

What's included?

A self-paced online Human-centred Design course for instructional designers and learning and development practitioners featuring:

  • Our 72 page Human-centred Design playbook (in an easy to edit PowerPoint format) for instructional designers and learning and development practitioners featuring:
    • The Human-centred Design step-by-step approach that we are known for and use so that you can apply it to your projects.
    • 13 ready to complete templates for individual or workshop use.
    • 6 preparation guides to help you prepare for activities and workshops.
    • 1 script template to help you communicate why a Human-centred Design approach to an initiative is important.
    • An example of each of the above to clarify expectations of the steps you need to take in order to deliver an effective solution.
  • Contextual insights from our studio successfully applying a Human-centred Design approach in the form of role plays and Q&A interviews.

  • Videos framing and explaining the Playbook in more detail.

  • A case study to show you how Human-centred Design looks in our instructional design and eLearning world.

  • Practical opportunities for you to complete this course as if you were being coached through your own project.

  • Podcast conversations of our team discussing Human-centred Design and how it can be applied practically.

Course Curriculum

About the Authors

Kim Tuohy

A down-to-earth chick with a passion for creating learning that inspires, and a passion for supporting and developing others.

Hannah Grennan

An energetic and passionate learning designer, who 'fan girls' over human-centred design and has a strong desire to support others in the industry.

This course has been designed by the founder of Belvista Studios, Kim Tuohy, in partnership with Hannah Grennan, a learning experience designer (with a background in Psychology, as well as an interest in humans and how we design for them). 

Kim has a strong interest in human-centred design and has been researching the approach, presented to others in the industry on how to apply it and ultimately has incorporated it into the processes used at Belvista Studios. 

Kim is inspired to share her knowledge and experience of using human-centred design and feels confident that it will add value to others in the industry.

Compare Our HCD Development Opportunities

Thank you, our amazing community, for all of the messages, DMs and support you have shown us.

We hope this course helps you rethink what you are capable of as you pursue your personal and professional goals.


  • Stakeholders are my biggest challenge. Will this course help with that?

    Yes and no. For more specific stakeholder management strategies, we recommend joining the ultimate kit or cohorts that we run on HCD. In these, we spend a lot of time coaching you with scripts to respond and influence stakeholders more effectively with.

  • What if I cannot gain access to my users?

    That’s ok. Activities can be based on assumptions and research, allowing you to empathise to a certain extent without jumping in and designing something for them without considering them at all.

  • Are there any types of projects where Human-centred Design does not add value?

    We haven’t come across any yet.

  • Can I connect with your team for further support and coaching throughout this process?

    You may want to take advantage of the many other ways you can interact with us, such as Instagram, YouTube and LinkedIn. For coaching, see the packages under "Coaching" by returning to the home page of the creator hub.

"We spend a lot of time designing the bridge but not enough time thinking about the people who are crossing it.”

Dr. Prabhjot Singh, Director of Systems Design at the Earth Institute